00:01    |    
Initial credits
00:06    |    
01:47    |    
John Glasgow's history
Wake up call 
04:13    |    
First company: CEDS
First big contrat in 2007
Efects of the recession in 2008
ARU proyect idea in 2009
Experience and research
Business strategy 
Cool thing to do 
09:24    |    
Designing and building the product
The proyect's team
The execution and delays of the proyect
12:59    |    
Emergence of new ideas
13:58    |    
Launch of the proyect
14:57    |    
Results after 3 months
16:14    |    
Disaster 1: Payment system goes offline
Changing the business model 
Selling the idea to marketing companies
20:52    |    
Disaster 2: The competition 
Open English
23:12    |    
Disaster 3: Customizations of the platform 
24:53    |    
Disaster 4: Year 2012 the ship goes down
Late payments and cancelled contracts
Delays on payment to staff and services
27:36    |    
Disaster 5: Operations shut down 
28:44    |    
Restructuring process 
30:18    |    
Lessons learned
Importance of finding one's passion 
Plan for the worse
Keep it simple 
Hire the right people 
Practice flexibility, patience and gratitude
Take the blame 
42:04    |    
Taking ownership and asking for help
43:52    |    
Questions and answers period 
Were you accustomed to listen to the ideas of your team? 
In your hindsight are there any checks and balances you could have put in place to stop that decline and not got all the way to the bottom?
If our project is going wrong, at what point do you think we should go away?
How do you manage the bootstrap and restart?
What do you see when you hire people?
You have a lot of bonuses on people's salaries?
01:06:12    |    
Final credits




John Kenneth Glasgow: Lessons in Entrepreneurship

17 de febrero de 2015   | Vistas: 14 |  

John Kenneth shares his personal entrepreneurship story of the company CEDS. He starts by talking about his life in Guatemala and his profesional life before becoming a businessman. He expounds all the process of building his online english learning business from the conceptualization of the idea to the final lauch. Then he proceeds to describe the mistakes and circumstances that he calls "disasters" that led his company to close it's operations. Finally he shares all the lessons he has learned from his experienced, such as finding your passion and loving what you do, keep everything simple, hire the right people and let them do their job, practice flexibility and patience and gratitude. He makes special emphasis in the importance of always preparing for the worst and taking the blame when things go wrong.

John Kenneth Glasgow is owner and general manager of Open Gate Digital Solutions. He is currently the second Secretary of…


Nuestra misión es la enseñanza y difusión de los principios éticos, jurídicos y económicos de una sociedad de personas libres y responsables.

Universidad Francisco Marroquín