Practice Management

Transcript

00:00 |

Initial credits
00:20 |

Introduction
01:40 |

Relation between dentistry and practice management
02:29 |

Biography of L. Ron Hubbard
05:24 |

Map: US-Mexico border
- Poverty line map
- Hispanic culture and dentistry
08:34 |

Definition of management
- Dentistry management
- Responsibility of management
- Management training: Lack of know-how
- Practice management: Handling different roles
- Hat: duties of a certain post
- The ideal scene
- Ideal scene philosophy
- Important management issues
  - Expectations
  - Responsibility and control
18:32 |

Factors you've to increase
- Knowledge
  - Hatting
    - Staff training
    - Hatting and control
    - Scheduler hat pack
    - Scheduler checklist
  - Hatting situation: climbing cliffs
- Control and responsibility
  - Responsibility
  - Don't wait for orders
  - Control: Subdivisions
    - Activity: Cycle of action
      - Example: different cycles of action and quitting
      - Description of a cycle of action
    - Incomplete cycles
    - Attention units: Cycle completion
  - Cycle completion in dentistry
  - The importance of organization in control
- KRC triangle
  - Primary barrier to production
  - Proper hatting assignment
47:57 |

Organization
- Rules of organization
- Organizing board
  - Incorrect organizing board
  - Correct organizing board
  - Role of the terminal
  - Objectives of an organizing board
  - Divisions and departments
    - Application to the dentistry practice
    - Example: Dentistry's organizing board
- Speed of service
  - Speed of service in dentistry
  - Closely instant services
  - Delays: Enemies to business
  - Tradeoff between quality and speed
01:00:10 |

The purpose of organization
- Definition of product
- Definition of exchange
- Types of exchange
  - Criminal exchange: Rip-off exchange
  - Partial Exchange
  - Fair exchange
  - Exchange in abundance
  - Rewards and penalties
01:07:44 |

Statistics: handling rumors
- Statistics interpretation
- Condition: State of existence
  - Formulas and condition
  - Non-Existence condition
  - Danger condition
  - Emergency condition
  - Normal condition
  - Affluence condition
  - Empowerment condition
- Conditions: Determination of rewards and penalties
  - Improper rewards and penalties
  - Proper rewards and penalties
01:23:30 |

Administrator scale
- Purpose of the scale
- Goals
- Purposes
- Policy
- Plans
- Programs
- Projects
- Orders
  - Developed Traffic
  - Battle plans
  - Complete cycles of action
- Ideal scene
- Statistics
- Valuable final products
01:34:09 |

Management Issues
- Pay and its relationship to the standard of living
- People skills vs. technical skills
- The communication formula
  - Example: Improper duplication of information
  - Use of a dictionary
  - Proper definition of administration
  - Communication center
- Payment increase and ability increase
01:43:12 |

HFD clinic yearly statistics
- HFD staff and doctors
- Personal contacts
01:45:51 |

Final words
01:46:15 |

Final credits

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