Transcript
  • 00:00    |    
    Initial credits
  • 00:20    |    
    Introduction
  • 01:40    |    
    Relation between dentistry and practice management
  • 02:29    |    
    Biography of L. Ron Hubbard
  • 05:24    |    
    Map: US-Mexico border
    • Poverty line map
    • Hispanic culture and dentistry
  • 08:34    |    
    Definition of management
    • Dentistry management
    • Responsibility of management
    • Management training: Lack of know-how
    • Practice management: Handling different roles
    • Hat: duties of a certain post
    • The ideal scene
    • Ideal scene philosophy
    • Important management issues
      • Expectations
      • Responsibility and control
  • 18:32    |    
    Factors you've to increase
    • Knowledge
      • Hatting
        • Staff training
        • Hatting and control
        • Scheduler hat pack
        • Scheduler checklist
      • Hatting situation: climbing cliffs
    • Control and responsibility
      • Responsibility
      • Don't wait for orders
      • Control: Subdivisions
        • Activity: Cycle of action
          • Example: different cycles of action and quitting
          • Description of a cycle of action
        • Incomplete cycles
        • Attention units: Cycle completion
      • Cycle completion in dentistry
      • The importance of organization in control
    • KRC triangle
      • Primary barrier to production
      • Proper hatting assignment
  • 47:57    |    
    Organization
    • Rules of organization
    • Organizing board
      • Incorrect organizing board
      • Correct organizing board
      • Role of the terminal
      • Objectives of an organizing board
      • Divisions and departments
        • Application to the dentistry practice
        • Example: Dentistry's organizing board
    • Speed of service
      • Speed of service in dentistry
      • Closely instant services
      • Delays: Enemies to business
      • Tradeoff between quality and speed
  • 01:00:10    |    
    The purpose of organization
    • Definition of product
    • Definition of exchange
    • Types of exchange
      • Criminal exchange: Rip-off exchange
      • Partial Exchange
      • Fair exchange
      • Exchange in abundance
      • Rewards and penalties
  • 01:07:44    |    
    Statistics: handling rumors
    • Statistics interpretation
    • Condition: State of existence
      • Formulas and condition
      • Non-Existence condition
      • Danger condition
      • Emergency condition
      • Normal condition
      • Affluence condition
      • Empowerment condition
    • Conditions: Determination of rewards and penalties
      • Improper rewards and penalties
      • Proper rewards and penalties
  • 01:23:30    |    
    Administrator scale
    • Purpose of the scale
    • Goals
    • Purposes
    • Policy
    • Plans
    • Programs
    • Projects
    • Orders
      • Developed Traffic
      • Battle plans
      • Complete cycles of action
    • Ideal scene
    • Statistics
    • Valuable final products
  • 01:34:09    |    
    Management Issues
    • Pay and its relationship to the standard of living
    • People skills vs. technical skills
    • The communication formula
      • Example: Improper duplication of information
      • Use of a dictionary
      • Proper definition of administration
      • Communication center
    • Payment increase and ability increase
  • 01:43:12    |    
    HFD clinic yearly statistics
    • HFD staff and doctors
    • Personal contacts
  • 01:45:51    |    
    Final words
  • 01:46:15    |    
    Final credits


Practice Management

New Media  | 27 de abril de 2006  | Vistas: 1812






Conferencista

Juan D. Villarreal is the president of Harlingen Family Dentistry, one…

IDEAS DE LA LIBERTAD

Nuestra misión es la enseñanza y difusión de los principios éticos, jurídicos y económicos de una sociedad de personas libres y responsables.

Universidad Francisco Marroquín