00:00    |    
Initial credits
00:06    |    
Introduction by Luis Figueroa
00:14    |    
What is new and exciting in outreaching from the library service point of view?
Importance of outreaching
00:49    |    
How do you provide this service?
01:13    |    
How do people react to this?
02:03    |    
What is reference? What does a reference librarian do?
02:48    |    
Has reference evolved due to technological advances?
03:43    |    
What qualifies as good information?
04:06    |    
Do you think that library users, such as students, take advantage of the knowledge of reference librarians?
04:55    |    
Is there anything like a set of good advice for library users?
05:39    |    
What is the most exciting change that has occurred recently in libraries?
06:24    |    
Are more people taking advantage of the digital resources, such as e-book readers?
06:53    |    
Is there a generational gap in this technological area?
07:37    |    
What is the nature of your visit to Universidad Francisco Marroquín?
08:04    |    
Final words
08:09    |    
Final credits




Library Services and Assets for Students

06 de abril de 2011   | Vistas: 2 |   Culture Innovation Society

Libraries are commonly underestimated due to many misconceptions about them. They are an excellent source of knowledge and literature, useful not only to students, but to any person in the search of trustful information. In this interview, Suzanne Mancillas explains the role and importance of libraries within a society. Mancillas also describes the reference services available for the library users. She explains assistance techniques, such as outreaching, designed for people who cannot physically go to a library. She comments on the impact that technology has had on them presently, and explains the numerous new tools available, that make searching for data much easier for everyone.

Suzanne Mancillas is outreach and reference librarian at El Paso Public Library, and librarian at Anamarc College. She has experience…


Nuestra misión es la enseñanza y difusión de los principios éticos, jurídicos y económicos de una sociedad de personas libres y responsables.

Universidad Francisco Marroquín